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Job Title Operations Manager*
Location Smithfield, VA*
*Position is based out of Smithfield, VA
Department Management
FLSA Status Exempt
Reports to Mark Dow
Shifts hiring Full-time
Additional Information Sevenstep
Pay Grade Tier 2

About Lineage Logistics:

Lineage Logistics is a warehousing and logistics partner committed to delivering sophisticated, customized, and dependable cold chain solutions to leading food, retail, agriculture and distribution companies. We serve customers who put a premium on excellence and reliability to ensure our nation’s food supply is handled, stored and delivered safely and securely through the entire supply chain.

Your Career Starts Here!

Lineage is currently searching for an Operations Manager to join our growing team!

As the Operations Manager you will direct, plan, coordinate and execute warehouse activities in the warehouse facility as directed by the General Manager. You will oversee several Supervisors who in turn manage team members in the shipping, receiving, dock or blast areas.  As the Operations Manager you are responsible for the overall direction, coordination, and evaluation of the operation, insuring a safe and productive workplace. You excel at meeting customer expectations on quality, truck turn times and all personnel matters.

 Working closely with Operations, Production, Maintenance and Quality managers on KPI improvements will require you to have strong communication, interpersonal and presentation skills, as well as strong problem solving abilities and basic math skills.

You thrive in our fast pace environment because of your sense of urgency, open door communication style and ability to generate new ideas. You also model respect, teamwork, a positive attitude and safety consciousness that are essential to this role.

Responsibilities Include:

  • Executes against established warehouse performance objectives (KPIs).  Responsible for achieving prescribed company objectives in regard to cost, productivity, customer service, profits and team members.
  • Establishes and practices a culture of safety among the team members at all times.
  • Executes warehouse operations activities to meet productivity and service goals.
  • Responsible for positive team member relations.
  • Leads daily planning and staff meetings.
  • Executes operational procedures for verification of incoming and outgoing shipments, handling and disposition of merchandise, and keeping of warehouse inventory.
  • Coordinates activities of warehouse with activities of sales, record control, and purchasing departments to ensure availability of products.
  • Knowledgeable in WMS software in regards to abilities and changes to suit customer needs.
  • Develop and manage system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters.  
  • Operates facility in compliance with federal, state, and local statutes.

Work Environment:

  • Fast paced work environment with, in and around industrial machinery.
  • Cold storage environment.  Warehouse bays are kept at a constant 32 degrees (and below zero in certain areas). Ability to withstand cold storage temps for extended periods of time (warm gear provided by company).
  • Noise level varies and at times and can be loud.

Basic Qualifications:

  • Bachelor’s Degree or five years warehouse management experience.
  • Strong communication skills.
  • Ability to effectively present information in one—on—one and small group situations to customers, clients, and other employees of the organization.
  • Proven ability to use basic mathematical skills.
  • Strong problem solving abilities.
  • Capable of becoming certified to operate all the equipment used in the warehouse.
  • Available to work different shifts as necessary.
  • Available to work occasional to frequent overtime.
  • Must be willing and able to frequently stand, walk, crawl, climb, push, pull, kneel, bend and reach.
  • Ability to lift up to 50 pounds with our without reasonable assistance.
  • Must be able to perform in all areas that hourly employees are performing with the manual dexterity required.

Lineage Team Members: 

  • Continually meet internal and external customer expectations through teamwork, respect and willingness to help and support others.
  • Demonstrate complete commitment to a culture of safety.  Promote a safe work environment through personal actions and identifying any safety concerns.
  • Treat all team members with a respect while demonstrating positive work attitude and leadership skills.
  • Take initiative to continually improve performance and work processes through feedback, problem solving and generating new ideas. 
  • Work with a sense of urgency to complete tasks safely, effectively and efficiently.
  • Demonstrate excellent job performance in productivity, quality, safety, and attendance

Lineage provides safe, stable, reliable work environments, competitive pay, excellent benefits, 401K, and Paid Time Off.

Successful candidates will be required to pass a post offer, pre-employment drug screen and background check.

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