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Job Title Customer Service Representative*
Location Omaha, NE - Midwest Regional Office*
*Position is based out of Omaha, NE - Midwest Regional Office
Department Customer Service
FLSA Status Non-Exempt
Shifts hiring Full-time


Lineage Logistics is hiring Customer Service Representatives. The Customer Service Representative will be performing customer service duties such as processing customer orders, performing inventory records to check product availability and handling any issues on customer inquiries in a timely manner.

 

Responsibilities of the Customer Service Representative:

  • Invoices and verifies accounts accurately and in a timely manner
  • Verifies inbound receipts for accuracy
  • Builds and maintains customer relationships in a professional manner
  • Performs other duties as required

 

Required Qualifications of the Customer Service Representative:

  • Strong communication skills with the ability to read and speak English
  • Time management skills
  • Computer proficiency
  • Must be able and willing to work weekends
  • Must be able and willing to complete a pre-employment basic math skills test
  • Must be able and willing to complete a pre-employment background check and drug screen

 Preferred Qualifications of the Customer Service Representative:

  • High School Diploma or GED
  • Customer service experience in warehousing and/or logistics
  • Experience working with Microsoft Word, Excel and Inventory Control System Software

 Work Environment

  • This is a cold storage warehouse with temperatures between -10 and 34 degrees
  • Appropriate work gear will be provided
  • Must be capable of multi-tasking and communicating with a variety of people and personalities
  • Noise level in the warehouse varies and, at times, can be loud

Why Lineage

This is an excellent position to begin your career path within Lineage!  Success in this role leads to greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you challenged and engaged as we grow our business. Working at Lineage is energizing and fun. Like being with friends, we understand respect and care about our team members. We believe in keeping you informed whether it’s at our daily start-up shift meetings, or our annual team member opinion survey - we want our team together and aligned.

 

About Lineage Logistics

Lineage Logistics is a warehousing and logistics partner committed to delivering sophisticated, customized, and dependable cold chain solutions to leading food, retail, agriculture and distribution companies. We serve customers who put a premium on excellence and reliability to ensure our nation’s food supply is handled, stored and delivered safely and securely through the entire supply chain.

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